‘It has to be value-centric’: How a regional food brand leverages organic social strategy to boost brand awareness

Whereas most manufacturers have ramped up their social media advert spend, meals and spice model Zatarain’s stays bullish on leveraging an natural technique. 

As an alternative of spending massive to amass clients and enhance model consciousness on social media channels, the Louisiana-based, McCormick-owned model is counting on natural content material by the use of memes, user-generated content material or tapping into cultural moments. The model’s go-to social media accounts embody Fb, Instagram, Twitter and Pinterest.

“We actually have needed to be scrappy and make the most of digital as our first level of contact and method of connecting with customers,” stated Alia Kemet, svp of worldwide artistic and digital transformation at McCormick. “Generally having to make use of actually natural technique of doing so.”

As a part of its technique, Kemet stated Zatarain’s seems to be at what’s trending on a weekly foundation to find out content material and a posting schedule. The model works with Petermayer advertising company for artistic. Petermayer creates all natural content material with help from McCormick for recipe pictures, per a spokesperson for the model.  

Final 12 months, Zatarain’s spent almost $630,000 on media, considerably down from the $2.3 million spent in 2020, in keeping with Kantar. In 2019, the model spent $67,600. These figures don’t embody social media spend as Kantar doesn’t observe these numbers.

In response to Pathmatics, Zatarain’s spent an estimated $823,000 on Fb and Instagram in 2021. That quantity is considerably larger than the $353,000 spent in 2020. In 2019, the model spent simply $39,000 on Fb and Instagram, per Pathmatics. Per Kemet, Zatarain’s typically places paid advert spend behind natural content material that does effectively on these platforms.

As a regional model, Kemet stated Zatarain’s advertising funds to spice up model consciousness and get in entrance of its audience of busy mothers is proscribed. Which means the advertising group opts to save lots of advert {dollars} for main cultural occasions, together with Mardi Gras. In time for Mardi Gras this previous February, Zatarain’s partnered with singer Tank for its Daring Like That marketing campaign, which ran adverts on Fb, in keeping with Fb adverts supervisor. 

“It’s not that we don’t use paid [social media ads] — we don’t depend on it,” Kemet stated, including that the model opts to spice up content material that performs effectively.  

Not too long ago, the model has made extra effort to pursue media channels resembling public relations and earned media. Zatarain’s has additionally been experimenting with reside codecs, like Fb and Instagram “while you need to do one thing that’s participating however don’t need to spend your total funds,” Kemet stated. She didn’t disclose any Zatarain’s advert spend figures. 

Per Kemet, Zatarain’s natural social technique permits the model to facilitate two-way conversations with account followers and be extra nimble relating to adjusting technique to play into well timed social media traits.

Whereas social media has change into a pay-to-play area over time, there’s nonetheless worth in an natural social technique, in keeping with Brandon Biancalani, head of paid media at Modifly social company. 

TikTok and Instagram Reels have reignited the dialog round natural technique as manufacturers have regarded to go viral to spice up model consciousness and gross sales. Nonetheless, Biancalani says for natural to be a successful technique, manufacturers want to make sure there’s community-based worth within the content material.

“It needs to be value-centric. If manufacturers ignore that, that’s how they’re going to not achieve success with these methods,” Biancalani stated. “They nonetheless have to ensure the person will get one thing out of it.”

Going ahead, Zatarin’s plans to proceed its predominantly natural social technique, tapping into memes and cultural moments throughout the web to attach with its viewers inexpensively. 

“While you’re not counting on paid media, and also you’re actually counting on the storytelling and the reality of the model coming by means of, that’s actually necessary,” Kemet stated.

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